IT Infrastructure Engineer

What you’ll do
Provide Oracle database and Linux infrastructure support across numerous Information Systems within several data centers. Environments range from ASP Cloud-based applications hosted and managed by 3rd party vendors to PaaS/IaaS solutions managed entirely by the Regional Carriers IT Support Team. Facilitate coordination with 3rd party hosting and software vendors, AA IT Network, Security, Development and Support organizations and Regional Airline Business groups, including Line Maintenance, Heavy Maintenance, Supply Chain, Finance, Technical Publications and Stations Operations Control (SOC). Deliver excellent Customer Service to all facets of the organization encountered during the course of carrying out job functions.

Major Job Duties and Responsibilities:
• Execute Change Management process, including application installations, upgrades, Oracle database patching and break-fix
• Execute and document Disaster Recovery failover tests of all applications within the scope of responsibility at 6-12 month intervals
• Provide Oracle database administration and support for various applications
• Provide Linux Mid-Tier server administration and support for various applications
• Complete regular performance monitoring and trend analysis of database and mid-tier servers
• Development and support for technology applications and tools utilized to carry out job functions (automation of repeating technical tasks)
• Create processes, procedures and metrics for excellent service delivery
• Recommend new tools and other modifications to the environment to improve efficiency and reduce cost
• Receive problem critical messages originating from monitoring tools, work with end users and other technical teams, troubleshoot, resolve and/or escalate issues
All you’ll need for success
Minimum Qualifications- Education & Prior Job Experience
• Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 12+ months of experience as a network or infrastructure engineer or administrator

Preferred Qualifications – Education & Prior Job Experience
• Master’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3+ years of experience as a network or infrastructure engineer or administrator
• Airline experience a plus

Skills, Licenses & Certifications
Proficient in the following technologies:
• Oracle DB Administration/Applications running on Oracle DB
• Linux Administration
• LDAP/Active Directory
• SSL/TLS/Network/TCP/IP
Working knowledge in the following technologies:
• WebLogic Administration
• Apache Tomcat
• SQL Server, Postgres
• Java
• Azure
• Cloud and Web Service Integrations
• Mobility applications and devices
• Citrix NetScaler
Soft skills:
• Strong verbal and written communication skills, problem solving skills, customer service and interpersonal skills
• Self-motivated individual with strong desire to solve problems through investigative means; strong organizational skills
• Ability to work independently and manage one’s time effectively
• Exercise good judgment and decision making skills

Bring Your Whole Self to OBOX Solutions
We’re passionate about creating an inclusive workplace that promotes and values diversity. Companies that are diverse in gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique are proven to be better companies. More importantly, creating an environment where everyone, from any background, can do their best work, is the right thing to do.

To apply for this job email your details to brian@oboxsolutions.com